Refund policy

① Due to the nature of international shipping, we cannot be held responsible for differing national tax regulations. If your order incurs customs duties, please be aware that you will be responsible for these charges. We apologize for any inconvenience this may cause.

② If you receive a defective product, please take a photo as evidence and contact us immediately. We will promptly address the issue and discuss the product problem with you.

③ Once an order has been shipped, cancellations and refunds are not possible. We apologize for any inconvenience this may cause.