Shipping policy

Delivery and Purchase Notes

(1) Order Confirmation and Shipping Time
After you place your order, we will arrange shipment within 3 days after confirming the payment.

※Some products may require additional time for shipment due to supply or production needs. We apologize for any inconvenience.

(2) Delivery Methods and Time
We offer the following three international delivery methods:

EMS Japan Express Delivery: Estimated delivery time is 3-7 business days.

Small Packet Registered AIR Japan International Shipping: Estimated delivery time is 7-14 business days.

Beverages (Sea Shipping): Estimated delivery time is 1 month.

(3) Customs Duties
Due to different customs regulations in various countries, any customs duties incurred will be borne by the buyer. We appreciate your understanding.

(4) Cancellation and Refund Policy
Once the goods are shipped, orders cannot be cancelled or refunds cannot be processed. We apologize for any inconvenience caused.

※Important Reminder

Delivery time may be delayed due to weather or customs inspections. Food items are non-refundable and non-exchangeable. Thank you for your understanding and cooperation.

We sincerely apologize if shipping delays shorten the shelf life of the product or render it unusable.